I decided to roll the dice and order the replacement batteries anyhow. However, changing the batteries and doing the selftest stuff from the apc website has never fixed the biggest issue for me. If this is not successful, apc will issue a return merchandise authorization rma number and a shipping address. Apc smart ups troubleshooting, battery problems, bug fixes and troubleshooting for most ups systems. Apc power saving backups xs 1500 black bx1500g best buy.
Smartups 750150022003000 va 100120230 vac 500 va 100 vac tower. This item power saving backups xs 1500 discontinued by manufacturer apc ups battery replacement for apc ups models br1500g, bx1500m, br0g, smc2u, smc2uc, br1500gi, bx1500g, smc2u, smc2uc, and select others apcrbc124. Plus free powerchute powermanagement software for pc mac users can. Adjusting input sensitivity on backups csrsxs towers youtube. Its been a while since i refreshed batteries on our 3000, 2200, and 1500s. I noticed that the selftest reported that the battery had a runtime remaining of 0 minutes and a 20% capacity. Be prepared to troubleshoot the problem with an apc technical support representative. Therefore i replaced my second failed ups with another xs1500. My less than one year old apc backups pro 1500 failing. Apc back ups xs 1200, back ups xs 1500, back ups rs 1200. After the replacement battery was installed, i ran a selftest like i normally do to clear alarms on the unit.
During a power outage or other ac problems, the battery backup outlets receive power for a limited time from the backups. Apc powerchute personal edition software provides automatic file saving and shutdown of your computer in the event of a power failure. Its factory supplied batteries failed several years later, and upon replacing them with brand new ones, i noticed that the unit was not charging them. You ran power chute software and noticed your run time is less than it should be. Plus free powerchute powermanagement software for pc mac users can use. Apc backups be850m2, 850va, 2 usb charging ports, 120v. The area i live in seems to have weekly outages that last from momentary to 1 hour. If these files happen to be missing or corrupt, it can cause software applications to malfunction. The xs1500 the i bought a year ago still shows 100% battery life after a year of almost constant use. I am unsure of the upsd log size since it isnt apc software reply. Use the tables below to solve minor backups installation and operation problems.
The ups provides protection for electronic equipment from utility power blackouts, brownouts, sags, and surges, small utility. Back ups xs 1500 battery problem solutions experts exchange. Shop apc br1500g power saving back ups rs 1500 black at best buy. The apc backups xs 1500 va tower ups is a powerful surge protector for home or office use. Consult apc online technical support or call apc technical support for assistance with problems that cannot be. Surge outlets, 5 x surgeonly outlets, nema 515p input connection 6 cord, 789 joules surge energy rating, automatic voltage regulation avr, 1gb dataline protection, lifetime datarecovery warranty. This led informs users of potentially dangerous wiring problems in the wall circuit. This apc ups unit comes in a sleek design that takes up a minimal amount of desk space. I briefly considered the new lion based apc bg500, but the bg500 did not have an external button to silence the alarm, so i bought the xs1500 instead.
Bx1500g power saving backups xs 1500 schneider electric. Apc powerchute personal edition software has been designed specifically to work with mac os 9 9. Power saving backups xs 1500 discontinued by manufacturer. Tutorial for manual sensitivity adjustment on backups cs, rs and xs series. Buy apc battery backups pro bx1500m featuring output. To learn more, please visit the apc by schneider electric faq. The user has windows nt and i need a version to run powerchute. By continuing to browse the site you are agreeing to our use of cookies in accordance with our cookie policy. It is subject to change without notice and is provided as is without warranty of any kind, express or implied. Find low everyday prices and buy online for delivery or instore pickup.
Connect the battery install powerchute personal edition software. Yeah apc has great support but the inital failure was on a sunday and monday support was closed for holiday. Apc, a quality name in upslcd display3 year warrantygreat support via email and forums cons. Safety data sheet this web site is intended for use by us residents only. Since i installed it ive been having major problems getting the program to see the ups. Will start up ok if the battery is discharged but connected although i have had a battery pack that required me to charge it before it was recognised, however strange that seems. Smartups uninterruptible power supply cnet content. For pc users, you need to download additional software from the apc website. Br1500g apc power saving backups pro 1500 schneider. The apc by schneider electric smartups is a high performance. Apc backups rs 1500 manual view the technical specifications for apc power saving backups pro 1500. I came across a smart ups 1500 that needed a battery replacement recently. Have the backups model number, serial number and date of purchase available.
Apc backups xs1500 lcd bx1500lcd not charging page 1. Apc american power conversion ups batteries at batteries. You will receive your welcome email soon describing the. I recently acquired a broken apc1500 that has a damaged transformer on the main circuit board.
Use powerchute personal edition software to configure the ups settings. Adjusting input sensitivity on backups csrsxs towers schneider. Apc backups 325, 230v, iec 320, without auto shutdown software. During a power outage or other utility problems, the battery backup outlets receive power for a. It has maintenancefree sealed leakproof leadacid battery with suspended electrolyte having recharge time of 8 hours. We use cookies to provide you with a better onsite experience. Ive been using an apc backups xs 1500 for about 4 years. Shop apc power saving backups xs 1500 black at best buy. I decided to let the battery charge up to 100% and then try a runtime calibration. I have an apc backups xs 1500 that i bought new several years ago. The information provided in the apc software firmware download is provided for general informational purposes only. If the problem persists, contact schneider electric it seit cu stomer support through the apc by schneider electric web site, a.
Apc powerchute personal edition software provides automatic file saving and shutdown of your. Manually resetting an apc smartups battery constant after. Rackmounted uninterruptable power supply ups quantity. I think dennis is right, it has to run through a test to clear the bad battery light. Apc power saving backups pro 1500 high performance computer and electronics ups for premium power protection includes. Apc backups xsrs, bxbr, bx1500g bx1500g ca bx0g bx0gca bxg bxg. Ground screw connect the ground lead from an additional surg e suppression device such as a standalone. Apc backups xs 1500va 10outlet powersaving ups with 6foot power cord, usb cable, powerchute personal edition software download instructions, and user manual. Replacing a battery in an apc smartups 1500 tray gets. Cd with software, cord management straps, telephone cable, usb cable, user manual. Rated 4 out of 5 by from apc xs1500 i purchased 2 of these units to provide backup to 4 pc workstations. Powerchute program not detecting apc ups anandtech. I have never seen the explicit model number of the ups given and. Rated 5 out of 5 by refundmaster from apc backupsxs1500 replacement battery my apc backup unit told me through the main unit that it had a low battery for the backup unit by a red lit signal that went off every 4 seconds.
I bought the apc backups xs 1500 replacement battery set anyway because it was less than half the price of the name brand. Smartups 750150022003000 va 100120230 vac 500 va 100 vac tower 1 overview product description the apc by schneider electric smartups is a high performance uninterruptible power supply ups. Also in the console or web page of the device, you may need to correct the number of battery packs that are attached to the device if it has changed before testing. I hate to ask again too but there are a couple of different xs 1500 upss and a couple different batteries. It has output power capacity of 865watt or 1500va and nominal output voltage of 120volt. Cd with software, usb cable, user manual building wiring fault indicator this led informs users of potentially dangerous. Connect to a computer to use power management software. Data port to use powerchute personal edition, connect the supplied usb software cable or serial cable. Review the troubleshooting section of the manual to eliminate common problems. You replaced your batteries with new ones and your run time is still very low. After fixing the ground the problem has been resovled. I am trying replace a battery battery tray, really in a racked apc smartups 1500 unit.
If the problem still persists, contact apc technical support. It looks like the transformer was pulled loose from the circuit board when the battery was removed. In the end apc is taking return on battery and sending in old ups and were just gonna replace it. This is independent of powerchute software being installed or not. This concerned me, as i use my backups xs 1500 to supply emergency power to a digital video recorder, and i dont use the power chute software. Jump to it if you have a older apc smart ups and are having many strange problems with batteries, freeze ups, etc. Little did i realize at the time just registering them with the apc wouldnt give.
Will my apc backups automatically restart following the return of utility power. Is the apc 1500 error f02 message popping up frequently. It features an innovative battery backup system to help keep your electronics going throughout the day. Apc ups dont start normally with the battery disconnected.
Usually in stock apc backups rs, 780 watts 1200 va,input 120v output 120v, interface port usb, rack height 2 u includes. I have a xs1500, a xs1200, and a couple of xsrs900s that all have that same problem in the ac line. I dont know why the model is shown as bx while the front panel nameplate shows xs. Thank you for subscribing to updates from apc by schneider electric. When it arrived, it was well packed and had a return label for the waste disposal of the old battery. Smartups ups operation manual cnet content solutions. Would you like to safely and quickly eliminate error code which additionally can lead to a blue screen of.
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